Terms

General
Thank you for choosing to stay with us. We look forward to welcoming you to Preswylfa Guest House or our holiday cottage No 4 Assembly Terrace. When you make this booking you are entering into a legal contract with us.  Please read the terms and conditions of the booking below.

Prices
The price quoted for Preswylfa includes accommodation plus breakfast. Any extras such as packed lunch, evening meal or laundry service incur a surcharge as per our website.
The price for 4 Assembly  Terrace includes all bed linen, towels, gas & electric.

Payments
We accept the following methods of payment:  debit card, credit card or cash, bank transfers are accepted with prior agreement

Deposits
A deposit of 10% or 1 nights stay which ever is greater is required to secure a booking with us. Deposits are non refundable
The remaining balance is due before departure.

Pets
Unfortunately we are unable to accept pets in the guest house, however they are more than welcome in our self catering accommodation by prior arrangement.

Cancellations
A booking forms a legal contract for the total cost of the booking.  In the event of a cancellation of less than 7 days before arrival the total cost of the stay with become payable; less monies recouped through re letting. Non arrival constitutes  a cancellation. If you need to cancel please contact us immediately.  For certain weekends such as Race the Train or others classed by the proprietors as special events and notified at time of booking, then the full amount will be due 4 weeks in advance and no refunds will be available unless the room is re-let.

Non Availability
We would only cancel your booking if your accommodation were unavailable for reasons beyond our control.  We would attempt to offer you alternative accommodation, however if this were not possible or unacceptable to you then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival
Unless otherwise arranged check in is after 4pm (but before 11pm) on the day of arrival

Departure
Checkout is before 10am on the day of departure. We are able to store luggage for you to collect later that day

Damages & Breakages
Please take care with our possessions. You are responsible and liable for any breakages or damages which you cause to the accommodation. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may charge for repairing or making good if the breakage or damage is significant. If we are unable to let your room we will also make additional charges equivalent to the loss incurred by us.